Frequent Asked Question (FAQ)

Q: What is GoodAire Product?

A: GoodAire Product is a multi-purpose air disinfecting product. Besides killing 99.99% of the biological contaminants in the air, it is effective in repelling insects and removing odour such as cigarette smell & durian smell. Different fragrances are also available to freshen up the air at the same time.

Q: How effective are GoodAire products in killing biological contaminants?

A: GoodAire products are tested in labs in Singapore and overseas for its 99.99% effectiveness in killing biological contaminants.

Q: Can I use GoodAire Chlorine Dioxide and Fragrances on other diffuser/products?

A: We do not recommend that as we do not know how other diffusers/products works, will it create any undesirable by-products that are not beneficial to the human body.

Q: How much fragrance should we add?

A: We recommend using at least 2 drops of fragrance into our GoodAire Mini and 3 drops into our GoodAire Sanz. For more scent, a few more drops of fragrance can be added, up to individual preference.

Q: How much water do I add for one tablet of GoodAire Chlorine Dioxide?

A: One tablet can be added to 1 litre of water. One can choose to mix with less water for better effects.

Q: Are there any maintenance required on the GoodAire Products?

A: GoodAire products require minimum or no maintenance. Customer may refer to the instruction manual from time to time for detailed instructions.

Q: I have something similar at home. Why should I buy GoodAire Products?

A: GoodAire Product is a multi-purpose air disinfecting product. Besides killing 99.99% of the biological contaminants in the air, it is effective in repelling insects and removing odour such as cigarette smell & durian smell. We have different fragrances to freshen up the air at the same time.

Q: I cannot switch on the GoodAire Sanz. What should I do?

A: Ensure that the On/Off switch is at “Off”. Press the various buttons or use the remote control to activate the machine. Switch the On/Off switch to “On” only when you want to use it in sensor mode i.e. placing your hand over the machine for midst to sanitize the hands.

 

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